We are WPAnchorBay, a WordPress plugin development company dedicated to creating innovative solutions for the WordPress community. Our website is: wpanchorbay.com.
Registered Business Name: WPAnchorBay
Contact Email: support@wpanchorbay.com
You can reach us via email at support@wpanchorbay.com or through our Support Center.
When you leave comments on our site, we collect the data entered in the comments form, including your name, email address, and website (if provided). We also collect your IP address and browser user agent string to assist with spam detection.
An anonymized string (hash) created from your email address may be shared with the Gravatar service to check if you use it. After your comment is approved, your profile picture (if applicable) and the name you provided will be publicly visible alongside your comment. Your email address remains private.
If you include a website in your comment, a link to it will be displayed with your name above the comment.
Our website includes contact forms, such as those in our Support Center, to assist with inquiries or support requests. When you use these forms, we collect the data you provide (e.g., name, email address) and your IP address.
We use this information to:
This data is not shared with third parties or used for marketing purposes. Contact form data is deleted after 1 year.
When you purchase a plugin from our store, we collect your name, email address, billing address, payment method, and IP address. If you provide a VAT number, we store it along with the associated business name and address.
This information enables us to:
We do not store payment information or credit card details on our website. Payments are securely processed by third-party providers like Stripe or PayPal. Please review Stripe’s Privacy Policy or PayPal’s Privacy Policy for details.
Upon purchase, we automatically create an account for you using the email address provided, with a secure, randomly generated password sent via email. This account allows you to view your purchase history, access downloads, and generate invoices.
If you leave a plugin review, we store the review form data to display your review on the relevant plugin page. Your name and review are shown publicly, but your email address is not. If your email is linked to a Gravatar, your profile picture may appear next to the review.
If you leave a comment, you can opt in to save your name, email address, and website in cookies for convenience, so you don’t need to re-enter them for future comments. These cookies last for 1 year.
When you log in to your account, we set a temporary cookie to check if your browser accepts cookies (no personal data included, discarded when you close your browser). Additional cookies save your login information (lasting 2 days) and screen display preferences (lasting 1 year). Selecting “Remember Me” extends login cookies to 2 weeks. Logging out removes these cookies.
If you visit a plugin page, we set a cookie with your local currency (e.g., “USD”) based on your IP address to display the correct price, and another with your country code (e.g., “US”) to determine available payment options at checkout. Both expire after 1 day.
A cookie is set when you close a newsletter signup pop-up on certain plugin pages or blog posts, preventing it from reappearing for 1 day.
During plugin purchases, we set a cookie to track the number of items in your cart (e.g., “1”).
Our site may include embedded content (e.g., videos, images) from other websites. This content behaves as if you visited the third-party site, which may collect data, use cookies, or track interactions, especially if you’re logged in to their platform.
We use Google Analytics to gather anonymous visitor statistics, including browser type, operating system, location, pages visited, visit date/time, and referring page. If you purchase a plugin, we record the transaction value in Google Analytics.
This data helps us analyze visitor behavior, identify traffic sources, and improve our website and plugin store. We do not use Google Analytics’ Advertising Features.
Google Analytics may set up to three cookies: two to distinguish visitors (expiring after 1 day and 2 years) and one to throttle request rates (expiring after 1 minute).
If you subscribe to our newsletter or purchase a plugin, your name and email address are stored in our newsletter service provider (e.g., MailChimp) to send requested emails or plugin updates. You can unsubscribe at any time.
If you start but don’t complete a plugin purchase, your name, email address, and billing address (if provided) may be stored in a service like Recapture to send a reminder email about your abandoned cart.
Comments and their metadata are retained indefinitely to streamline follow-up comment approvals.
User account information (for registered users or those created during purchase) is stored indefinitely for tax, accounting, and reporting purposes. Contact form data is kept for 1 year.
If you have an account, made a purchase, or left comments, you can request an exported file of your personal data or ask us to erase it. Note that we may retain certain data for legal or security purposes.
To request a data export or erasure, contact us at privacy@wpanchorbay.com or via our Support Center.
Comments may be processed by an automated spam detection service.
For questions about this privacy policy or related concerns, reach us via our Support Center or email privacy@wpanchorbay.com.